Privacy Policy

This policy covers how Design FX Studio Ltd uses and protects any information that you provide when using the website www.designfxstudio.co.uk or any of its services.

This website is owned and operated by Design FX Studio Ltd, company number 04479400. We are committed to protecting your personal information in accordance with the Data Protection Act 1998 and the EU General Data Protection Regulation (GDPR).

Please note: This statement does not extend to websites that are linked to this website. You should refer to the privacy policies of any such websites for further details about their use of your personal information.

 


 

Collecting and using personal information

When you visit and navigate our site and when you communicate with us via our site, we will not collect personal information about you unless you provide us this information voluntarily. Any non-public personal information that you may provide via our site will be used solely for the purpose stated on the page where it is collected. We will not sell, license, transmit or disclose your information outside of our company and its affiliated companies unless (a) expressly authorised by you, (b) necessary to enable our contractors or agents to perform certain functions for us, or (c) required or permitted by law. In all cases, we will disclose the information consistent with applicable laws and regulations and we will require the recipient to protect the information and use it only for the purpose it was provided.

By “personal information,” we mean data that is unique to an individual, such as:

• Your Name

• Address

• Telephone Number

• Email Address

From time to time, we may request personal information from you at our site in order to deliver requested materials to you, respond to your questions, or deliver a product or service.

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies, we will delete or correct it promptly.

 


 

Your email

We welcome your comments or questions about our website and have provided email links for that purpose. We will share your comments and questions with our customer service representatives and those employees most capable of addressing your questions and concerns.

Please note that your email, like most, if not all, non-encrypted Internet email communications, may be accessed and viewed by other internet users, without your knowledge and permission, while in transit to us. For that reason, to protect your privacy, please do not use email to communicate information to us that you consider confidential. If you wish, you may contact us instead via non-cellular telephone at the numbers provided at various locations on our site.

 


 

Cookies

We use a number of different cookies on this site. If you do not know what cookies are, or how to control or delete them, then please visit www.aboutcookies.org for detailed guidance.

We have compiled a list below describing the cookies used on this site and what they are used for.

FIRST PARTY COOKIES

These are cookies which are set by this website directly.

Google Analytics: We use Google Analytics to collect information about visitor behaviour on this website. Google Analytics stores information about the pages you visit, how long you are on the site, how you found this site and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We, therefore, do not collect or store your personal information (e.g. your name or address) through the use of cookies, so this information cannot be used to identify who you are.

You can find out more about Google’s position on privacy as regards its analytics service at support.google.com/analytics/answer/6004245?hl=en

To opt out of being tracked by Google Analytics across all websites you visit tools.google.com/dlpage/gaoptout

More information on session cookies and what they are used for please visit www.allaboutcookies.org/cookies/session-cookies-used-for.html

THIRD-PARTY COOKIES

These are cookies set on your computer by external websites whose services are used on this site. Cookies of this type are the sharing buttons across the site allow visitors to share content onto social networks such as Facebook and Twitter. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of this website. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website.

You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out or delete such information.

 


 

Linking to other sites

From time to time, our website may provide links to other websites, not owned or controlled by us, that we think might be useful or of interest to you. We cannot, however, be responsible for the privacy practices used by other website owners or the content or accuracy of those other websites. Links to external websites do not constitute or imply endorsement by us of these websites, any products or services described on these sites, or of any other material contained in them.

 


 

Security

We have adopted and adhere to stringent security standards designed to protect non-public personal information against accidental or unauthorized access or disclosure. Among the safeguards that we have developed for this site are administrative, physical and technical barriers that together form a protective firewall around the information stored at this site. We periodically subject our site to simulated intrusion tests and have developed comprehensive disaster recovery plans.

 


 

Data breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third-party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

 


 

Data controller

The data controller of this website is: Design FX Studio Ltd, a UK Private limited Company with company number: 04479400

Whose registered office is: Eastwood Drive, Highwoods, Colchester, Essex, CO4 9EB

And whose operating office is: Eastwood Drive, Highwoods, Colchester, Essex, CO4 9EB

 


 

Data protection officer

Ms Natalie Sullivan
Design FX Studio Ltd
Email: hello@designfxstudio.co.uk

 


 

Changes to this statement

We may change this Statement from time to time; when updates are made, the Privacy Policy version date (located at the bottom of this Policy) will also be updated to reflect that a revision occurred. We encourage you to periodically reread this Policy to see if there have been any changes that may affect you. This Statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.

Dan Dobson profile picture
Dan Dobson
3 months ago
Had a great experience with DesignFX

After using AI to brainstorm a few ideas myself, I sent my thinking to Natalie. She took the time to fully understand the business, my market and customer base. She also listened to my early ideas on the type of illustrated logo I was looking for.

What Natalie created exemplified the kind of image I was going for. She had really taken onboard everything I'd said but also had the creative confidence to offer alternatives to some of my more undefined ideas to produce something better than I had hoped for.

If you're looking for a logo that covers the basics then AI can often give you what you need. But if your brand really matters to you, and you're looking for something that reflects you and the image you want to present, then it really pays off to go with a creative designer.

As well as a great finished design, Natalie also made it a very rewarding process.
J E profile picture
J E
4 months ago
Natalie at Design FX has been excellent to work with from start to finish. She supported us with the design and production of our exhibition folders and inserts, and the final result looks fantastic.

The whole process was professional, efficient and well managed, with great attention to detail and a quick turnaround when we needed it. I’m really pleased with the quality of the finished materials and would happily recommend Natalie and Design FX to anyone looking for high-quality design and print support.
Aaron Williams profile picture
Aaron Williams
4 months ago
Natalie at Design FX Studio has been fantastic to work with. She helped develop the branding and design assets for my business, including the logo refinement, report cover designs, business card, and Word document graphics.

The quality of the work has been excellent throughout. Natalie was responsive, professional, patient with revisions and really understood the style I was looking for, clean, modern and professional. The final report covers in particular look brilliant and have given the business a much more polished and credible feel.

I would happily recommend Natalie and Design FX Studio to anyone looking for high-quality branding or design support.
Tom Vanderhinch profile picture
Tom Vanderhinch
7 months ago
Natalie helped me with my logo design initially and as I was so happy with the service, I also used DesignFX for website design. I was walked through the whole process and Natalie kept me on track leading to a lovely design that far exceeded my expectations. I found her to be very professional and the whole service excellent value for money. I would certainly recommend her business going forward.
Dexter Lynch profile picture
Dexter Lynch
7 months ago
I had a great experience working with Natalie at Design FX. She was patient, creative and incredibly responsive throughout the whole process, especially while we refined multiple iterations of my business card design.

She really took the time to understand what I was trying to achieve with my brand and offered thoughtful suggestions while still respecting my vision. The final design looks sharp, professional and exactly how I wanted it. The print quality is excellent too, great weight and finish.

Highly recommend Design FX if you’re looking for someone who genuinely cares about getting the details right.
Kirsty Martin profile picture
Kirsty Martin
5 years ago
As a complete beginner in the word of business, I spend many weeks looking through websites trying to decide if I should invest in a logo design. Nothing was simple to understand, no pricing guides to know if it was even something I could invest in then I found DesignFX and their website!

Their website was so easy to navigate and the information was clear and it gave me the push I needed to commit to a logo!

After making contact via the website Natalie was quick to get in touch and answered my questions quickly and everything was laid out from the start, what I could expect from her and what she needed from me to get the project going.

After receiving the first round of designs I knew I’d made the right decision, Natalie just seemed to get what I wanted! I could not recommend the services of DesignFX enough.

If you’re sitting on the fence wether to invest in the digital part of your business I don’t think you’d be disappointed with Natalie’s services!

I hope to be able to utilise DesignFX and Natalie in the next stage of my business too.

Such a professional and friendly service!
Brett Knight profile picture
Brett Knight
5 years ago
From start to finish great communication and always helpful and willing to make all changes to get exactly what we wanted. Would highly recommend Natalie’s service to anyone looking to set up a business website
Tamazin Crossman profile picture
Tamazin Crossman
5 years ago
Natalie was helpful from start to finish with helping me materialise my visions for my business logo. She was very accommodating and was more than happy to make alterations where necessary. Wouldn't hesitate to use Design FX again in the future! Thank you Natalie.
Annie Humphrey profile picture
Annie Humphrey
5 years ago
Absolutely amazing service and I am so happy with the end result! I was very unsure of what I was looking for but with several conversations Natalie was able to bring everything together perfectly. Would 100% recommend
Sean Wilson profile picture
Sean Wilson
5 years ago
Over the last week I have been working on a company logo with Natalie. She has been amazing through the process; the service she offered included unlimited revisions - something no other designer I spoke with offered. She responded to each of my emails promptly, and made adjustments quickly. If she felt a design may take a little longer to revise she let me know and gave a timescale of when to expect the concept back.
She took my initial design idea and revised it into 6 concepts, which we then adjusted and changed until we whittled it down to the final logo. Upon delivery of the logo she provided me with multiple copies in different formats, there was a clear explanation of what each file is ideally used for. I’ve ended up with a logo that I’m really happy with, and formats that I can use for everything (and more!) than I’d planned.
I cannot recommend Natalie’s service enough, it’s safe to say I’m very happy with the logo, and the overall service provided. Thanks again Natalie 😁
Harry Gilders profile picture
Harry Gilders
5 years ago
Natalie was fantastic to deal with. Our first round of designs were near on perfect straight away, However we asked for a few things to be changed. These amendments were made quickly and the whole process from start to finish took less than a week! Fantastic service, very easy and great value. Many thanks
Natalie was very professional and responded quickly to any enquiries we had. We are thrilled with the final design! I would highly recommend.

Ready? Then let’s do this!

It’s a really easy and fast process to get your logo underway. Choose your logo
package, fill out and submit your design brief - then leave the rest too me!
SEND YOUR DESIGN BRIEF
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